Comments
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello, On the Kindle version of the game, the only platform available for synchronization is Facebook. I hope this option is available to you. Kind regards, Johnny
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Hello Sherry, Please refer to this thread for the answer to your question: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Thanks, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Carol, I have checked and I can confirm that this email has come directly from King. This is not spam. JillyJill, we are sending out certain promotions at the moment, probably for the next week or so. So if you see any more questions like this, just to let you know, it could be us. If you're unsure, drop me a message…
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Hello Ronald, From time to time we update the levels in the games. This might mean that the content you are seeing, is related to an older version. You can read about this here: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520 Kind regards, Johnny
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Hello Kasey, Could you please go through our recommended troubleshooting steps here to help resolve the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
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Hello, Thank you for you post. The Candy Crush games team work incredibly hard to release new levels, I think they have done an incredible job with over 2500 levels now available to play. The levels take time to design, test and release and we don't want to rush them as they need to be perfect for our players! New content…
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Hello Laura, Could you please let me know what device you are using? Could you please try to clear the cache and then reload the game. Thanks, Johnny
