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The email is from an email address in 'Malta' . Is it genuine or should I ignore it?
Okay Johnny, thanks, good to know, I wanted to be on the safe side because there are so many spams out there, it didn't sound like it came from King. Sorrrrryyyyy!
Jilly
Hello Carol,
I have checked and I can confirm that this email has come directly from King. This is not spam.
JillyJill, we are sending out certain promotions at the moment, probably for the next week or so. So if you see any more questions like this, just to let you know, it could be us. If you're unsure, drop me a message and I can check it out for you.
Kind regards,
Johnny
Hi Carol Scargill,
Thank you for contacting King Care! It sounds like malware to me. I would delete it and do not click on the link. If the email was from King it would say it in the email address ie; @kingcustomercare.com @kinggames.com also they would award you on your game you are playing. Definitely not from King. Actually, if you can post the email below so I can report it, that would be a major help!!
Thank you!
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As soon as I got to this level it gave me an error message 'unable to win level' and kicked me out. I tried again a few times and same message. How do I get past this level? It says level needs yellow candies and no yellow candies show up so I can't even play it.
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
how to retrieve my account using my user Id as my email doesn’t seem to work
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
