Johnny_Ryall

Royalty

Comments

  • Hello Lana, Please follow our recommended troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out These should get you back on track! Kind regards, Johnny
    in Why is Candy Crush not loading completely? Comment by Johnny_Ryall June 2017
  • Hello, Could you please let me know what device you are playing on and also what happens when you press to access your friends list. Try to provide as much information as possible. Thank you, Johnny
    in pet rescue , I'm trying to get my friends list up, again no success,I can't move on!!!! Comment by Johnny_Ryall June 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost progress level Comment by Johnny_Ryall June 2017
  • Hello Guylaine. Could you please go through the steps provided in this thread to see if they resolve the issue: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out If not, please provide a screenshot of your map and I will look into this for you. Thank you, Johnny
    in My next level won't unlock. Comment by Johnny_Ryall June 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in How to restore all the level progress in CandyCrush Soda? (offline mode) Comment by Johnny_Ryall June 2017
  • Hello Tna, Could you please follow the steps we have provided here and let me know if they resolve the issue for you: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Kind regards, Johnny
    in why does it kicks out you out of bubble witch saga 3? Comment by Johnny_Ryall June 2017
  • Hello, Please refer to this thread for further information: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
    in Daily bonus Comment by Johnny_Ryall June 2017
  • Hello Mom63 Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost all progress after syncing to Facebook Comment by Johnny_Ryall June 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Stella's house Comment by Johnny_Ryall June 2017
  • Hello Sonia, Please refer to this thread for further information about how we run our promotions and events: https://care.king.com/en/candy-crush-jelly-saga/new-feature-not-showing-in-your-game-more-info-here Kind regards, Johnny
    in I lost the special events Comment by Johnny_Ryall June 2017
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