Comments
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Hello Kristine, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in…
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Samantha, This error message is related to your Windows operating system and not the game itself. The term refers to the following: The terms 32-bit and 64-bit refer to the way a computer's processor (also called a CPU), handles information. The 64-bit version of Windows handles large amounts of random access memory…
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Hola Rockera, Gracias por su pregunta. King Care está disponible en español aqui: https://care.king.com/es Saludos, Johnny
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Hello Grace. The thread below contains a few steps and a video to help you to synchronize your game: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-ios Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
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Hello Deidre, This issue was resolved in a recent game update. Please head to the app store and download the latest version. The level will then play as intended. Kind regards, Johnny
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Hello, If you think there is a glitch or bug in the level then please, try to provide us with information about it so that we can investigate. This will help us to help you. Thank you, Johnny
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Hello Tabitha, In this event you need to collect the Watering Cans to proceed. Have you collected them? If you're not sure, try to capture some screenshots of the event and I will look into this for you. Kind regards, Johnny
