Johnny_Ryall

Royalty

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Hello, This level is about more than just collecting the points. There are other aspects. If you search the site, there are other threads that refer to this level, for example: https://care.king.com/en/candy-crush-saga/bug-at-level-2049 Kind regards, Johnny

Thank you for the screenshot! Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny

Could you please provide a screenshot so that I can pass the information forward to the game studio to look at. If you need help with this, please visit: https://www.take-a-screenshot.org/ Kind regards, Johnny

Hello Kathy, Can you please let me know what platform you are playing on (mobile, Facebook, for example) Thank you, Johnny

Hello, Could you please follow the steps here to help synchronize the game: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Let me know if this helps to match your progress. Kind regards, Johnny

Hello, Please run through our recommended troubleshooting steps provided in this thread: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out Let me know if this helps with the loading issue. Kind regards, Johnny

Hello Sophie, Did you save your progress to Kingdom or connect with Facebook? Please let me know and we can get you back on track. Kind regards, Johnny

Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny