Johnny_Ryall

Royalty

Comments

  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Lost progress... Comment by Johnny_Ryall June 2017
  • Hello Katy, Thank you for for posting. Concept, design, implementation, support and maintenance of our games is a long and complicated process. While we are always dedicated to providing the finest in mobile gaming fun, we often need to test new features and evaluate possible tweaks to our pricing structures, to ensure our…
    in Why you almost doubled the cost of gold on Facebook? Comment by Johnny_Ryall June 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in Leila's cave stuck Comment by Johnny_Ryall June 2017
  • Hello Barbara, Could you please let me know if your game is connected to Facebook/Kingdom and also if you play connected to wi-fi or using mobile data. Thanks, Johnny
    in Big worries about boosters Comment by Johnny_Ryall June 2017
  • Hey Fireworkss, Check your inbox also :) Kind regards, Johnny
    in I want reset my progress and start again from level 1 Comment by Johnny_Ryall June 2017
  • The reason for the message it to ask for your email address which is of course, private information. If you are happy to post it here on the site then let me know. I will delete the post as soon as I receive it. I think it's better if you create a new Kingdom account with a different email. Open the app and in the bottom…
    in candy Crush Saga Comment by Johnny_Ryall June 2017
  • I have resent it. Please remember that the message was sent on this website, no in your email or in the game. Your King Care inbox is in the top right of the screen on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu.
    in candy Crush Saga Comment by Johnny_Ryall June 2017
  • Hello. Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this. Kind regards, Johnny
    in candy Crush Saga Comment by Johnny_Ryall June 2017
  • Hello, Thank you for your post. I have checked your game account and your game progress is saved and it is still available. You only need to go into the app and reconnect to the relevant Facebook/Kingdom account and your progress will return. To reconnect with Facebook please make sure first that you are logged in to the…
    in candy Crush Saga Comment by Johnny_Ryall June 2017
  • Hello Cassandra, Could you please try this: Log out of the Facebook app in the game and also log out of the Facebook app itself. Then go to your mobile browser and log out of Facebook here. Restart the device and log back into the correct accounts. This should ensure that the game connects to the right account. Kind…
    in Unable to login via facebook Comment by Johnny_Ryall June 2017
Default Avatar