JustPlaying

Royalty

Hi Kizzie, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience

Hi littleone, Thanks for posting on King Care. Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected. 2) Uninstall the…

Hi Kitty, Thanks for posting on King Care. Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected. 2) Uninstall the game…

Hi Deb, If you were logging in with a Facebook or King account your progress will have been saved on the servers. You just need to log in with the same account you used on your previous phone. If you are still having issues please see this blog here for the steps to follow. The Blog includes lots of steps on how to fix…

Hi Maggie, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience

Hi Tara, New levels are out. Please see these troubleshooting FAQ for loading issues. https://care.king.com/en/blog/article/is-your-game-crashing-on-an-ios-device

Hi Annekf, Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-) If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.…

Hi SeemaSardana, You will need to fill out the form here and we'll try to help you out the best we can. Please be sure to select "Gameplay/Progress" and then "I have lost my progress" Thanks

Hi anurraop, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying

Hi Gracelyn, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying