JustPlaying

Hi Virginia, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying

in I buy& receive gold bars from the pig bank. They disappear without me using them. Why? Comment by JustPlaying July 2018

Hi Lisa, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying

in I have been charged £5.97 but I only bought extra lives for £1.99. How do I get my money back please Comment by JustPlaying July 2018

Hi Mary, Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.…

in I got a new phone and lost my progress in Candy Crush and Soda. How can I get it back? Comment by JustPlaying July 2018

Hi Ebony, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience

in Problems with purchase not loading 2 game Comment by JustPlaying July 2018

Hi Katerina, Please see this FAQ on boosters: https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device

in messages and bonuses Comment by JustPlaying July 2018

Hi Carla, Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience

in Bonuswiel Comment by JustPlaying July 2018

Hi Andrea, Please follow this link for language options: https://care.king.com/en/alphabetty-saga/unsupported-language Sorry for the inconvenience

in porque no recibo las recompensas por pasar niveles? Comment by JustPlaying July 2018

Hi KCardona2, Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of…

in Privacy policy updated and now I'm back at level 1? Comment by JustPlaying July 2018

Hi Mackenzie, Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of…

in how do I restore my levels!? Comment by JustPlaying July 2018

Hi Lynn, Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience

in Iost gold bars Comment by JustPlaying July 2018

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