JustPlaying

Royalty

Comments

  • Hi Lavinia, Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.…
    in Lost levels Comment by JustPlaying July 2018
  • Hi Steph, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience
    in Why is there a transaction fee being applied? Comment by JustPlaying July 2018
  • Hi David, Can you try https://www.facebook.com/notes/paradise-island-2/webgl-problem-fix/498004313710641/ (making sure WebGL is enabled) and https://productforums.google.com/forum/#!topic/chrome/3eNlhc1qmHs (make sure graphic acceleration is enabled) please let me know the results Thanks JustPlaying
    in My computer will not let me log onto my game Comment by JustPlaying July 2018
  • In case you did not get the other answer will repeat the post Here you have a few options:1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected.2)…
    in how can I start over at level 1 Comment by JustPlaying July 2018
  • Hi Tomas, Here you have a few options:1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being connected.2) Uninstall the game and play whilst not connected to any…
    in how can I start over at level 1 Comment by JustPlaying July 2018
  • At the very bottom it says click here if the above did not work.
    in The past 2 purchases of 35.99 have only given me the gold bars. Not the hours or extra helps. fix. Comment by JustPlaying July 2018
  • Hi Shirley, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying
    in Gold bars Comment by JustPlaying July 2018
  • Hi wackiemackie77, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying
    in gold bars Comment by JustPlaying July 2018
  • Hi Nada, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying
    in Purchased the $79.99 package , didn’ T get the whole bundle Comment by JustPlaying July 2018
  • Hi Maria, Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact.…
    in I lost my levels Comment by JustPlaying July 2018
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