Kevin_

Game Expert

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3386280#Comment_3386280 Thank you @PrettyBubbles. Hi @GHOST272L, could you please try reaching out support from your device directly by following these steps instead please: Open the game from scratch (fully close and reopen it if needed) Do not tap on…
    in I seem to be missing rewards for candy/champion hunt Comment by Kevin_ August 22
  • https://community.king.com/en/pyramid-solitaire-saga/discussion/comment/3386062#Comment_3386062 Thanks for the confirmation! Please make sure to Contact Support so that we can further help you. Have a nice day!
    in My boosters disappeared Comment by Kevin_ August 22
  • Hi @Taffy76 , I am sorry to hear that you have lost your boosters. Could you please make sure that you are connected to your correct account? Make sure that if you login using Facebook you are on the right profile or if using King you are using the right email. In case they are still missing, We will be happy to try to…
    in My boosters disappeared Comment by Kevin_ August 21
  • Hi @EddieAramis2021 and welcome to the Community! I am sorry to hear you are having trouble with level 17998 and this message. Could you please Contact Support directly so that we can best further support you. 
    in Level 17998 Bug Comment by Kevin_ August 21
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3382561#Comment_3382561 Hi, can you please make sure that you have the latest app update 1.309.1.1 . Otherwise if persists, please could you please Contact Support directly so that we can best further guide you.
    in Level 18184 Glitch Comment by Kevin_ August 20
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3383719#Comment_3383719 I am glad to hear that it is working now for you! Thanks for letting us know!
    in Bear Climb is glitchy Comment by Kevin_ August 20
  • Hi @kikim, I am sorry to hear that you are having trouble with this Ad. I want you to rest assure that our team in charge has been made aware of the issue and are working on it. Thank you for your patience!
    in State Farm add issues Comment by Kevin_ August 15
  • Hi @Lizzymh, It looks you have reached the latest level available as it is 9,042. You can stay updated on the latest level by checking this thread.
    in Levels Comment by Kevin_ August 15
  • Hi All, Thank you very much for all your reports about the issue with the Grow your Pet rewards. Our development team has been made aware about this issue and will be looking into this. As soon as we have any updates about it we will let you know. For missing rewards, please contact our support team:…
    in Rewards not received from Grow your Pet Comment by Kevin_ August 15
  • Hi @gko, I am sorry to hear that you have lost your boosters. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. 
    in Boosters Comment by Kevin_ August 15
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