Kevin_

Game Expert

Comments

  • Hi @RiyAg and welcome to the Community! I am sorry to hear that you have lost your rewards, I suppose you are referring to your saved boosters , yes? Please keep in mind that these are saved locally in your device, so we will be happy to try to help but could you please Contact Support directly so that we can best further…
    in My all rewards gone automatically how will I get back? Comment by Kevin_ June 27
  • Hi @marcelamarraccini and welcome to the Community! I am sorry to hear that you had trouble with your Rocket Rush rewards. We will be happy to try to help with them but could you please Contact Support directly so that we can best further guide you. 
    in I was winning a rocket rush. Closed the app, when I opened hours later there was no prize or results Comment by Kevin_ June 27
  • Hi @guna_sguna and welcome to the Community! Please note that in order to obtain your badge you need to show your progress on this thread: Level 5000 -Claim your badge!
    in When I get this badge for level 5000? Comment by Kevin_ June 27
  • Hi @treya2525 and welcome to the Community! I am sorry to hear about this trouble you are facing with your bootle progress after completing a level. We will be happy to try to help but could you please Contact Support directly so that we can best further guide you. 
    in Glitch in game? Comment by Kevin_ June 27
  • https://community.king.com/en/candy-crush-soda-saga/discussion/502291/inbetween-the-running-game-at-1090-level-call-came-and-it-is-being-attended-all-the-bottles-gone Hi @rajagosain and welcome to the Community! I am sorry to hear about the setback face when taking this call. However please note that every device has a…
    in Inbetween the running game, at +1090 level, call came and it is being attended all the bottles gone Comment by Kevin_ June 27
  • Hi @BennettDG. Remember that if you are trying to download the game you can do it directly from the App store or Play store depending of the device you are playing from. In case you have any troubles, let me know!
    in Download this game Comment by Kevin_ June 27
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3351257#Comment_3351257 Hi again, since the issue keep happening we will be happy to try to further help but could you please Contact Support directly so that we can best further guide you. 
    in Game keeps freezing and I’m losing boosters through it Comment by Kevin_ June 27
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3350916#Comment_3350916 Hi again, thanks for the clarification. First regarding the level you see in the forum, do not worry as this is completely different from your game progress and is not linked. The level in the forum will increase as you progress…
    in Why does my 4 in a row not work Comment by Kevin_ June 27
  • Hi @Colin_Hartley and welcome to the Community! I understand that both your samsung devices are at 8430, but could you please clarify what happens with the levels on your iPad?
    in Bubblewitch2 Comment by Kevin_ June 26
  • Hi @Vickie_Gilmore and I am sorry to hear that this booster is locked for you. Please note that the game studio usually run test with these features that may cause them not to be available permanently and perhaps alternate with different ones instead which is why you are unable to use this booster at the moment. However…
    in shuffle booster locked Comment by Kevin_ June 26
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