I am also having this problem. for about the last week I have been unable to get any extra moves after watching ads and I am seeing the same error message as the OP. Please help! The ads play just fine, but when the ad is finished and I tap on the X to go back for the extra levels promised I am met with the error pictured…
Thank you so much for your reply! I have updated (when I go to the app store, it shows no update available for the game). I've rebooted my iPad, killed the game out of memory and restarted it (a few times, lol), but nothing seems to be working.😥 Thank you so much for your help! Diamond Diaries is how I spend my coffee-time…