MountainMom

Moderator

Comments

  • Hello @Beckylovespizza and Welcome to this King Community! There is a known issue currently under investigation. Please share details about your device in the following discussion ⤵️ If you feel you have lost gold bars or boosters as a result of this issue, I encourage you to reach out to King's Player Support Team through…
    in Why does game not restore my placement and awards after it crashes? Comment by MountainMom February 24
  • Hello @nicoleg2 and Welcome to this King Community! A number of players have reported a similar issue. Please provide the information requested by our Community Manager (QueenB) in the following thread: Your answers will help diagnose the problem and get it resolved
    in Recent Crashes 2/21/26 - (Edited by CM: Under investigation)! Comment by MountainMom February 24
  • Hello @stevef79 and Welcome to this King Community! Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you: Internet: Ensure you have a strong and stable…
    in Booster wheel not working - Edited by CM: Under Investigation! Comment by MountainMom February 24
  • Call it a DAY Out of the ______ and into the _______.
    in 🔮 just for fun with phrases 🔮 Comment by MountainMom February 24
  • Hello @yeetingbisexualb2007 and Welcome to this King Community! Unfortunately, your screenshot did not post correctly. This can happen if you try to copy-and-paste an image from a photo gallery. I have included instructions below on how to successfully post screenshots. In order to keep the badge for passing milestone…
    in 💎 Claim your level 1000 badge here! Comment by MountainMom February 24
  • Hello @Jafer_76, since you have both a Facebook account and a King account, have you synced your accounts? Device-specific advice can be found in the following article from our Help Center: 👉Save and sync your progress cc: @Colorbomb_Collector , any suggestions?
    in Unable to retrieve game progress by signing into my Facebook account Comment by MountainMom February 24
  • Hello @MIANBILAWAL5471 and Welcome to this King Community! Our Community is a place for players to connect, share tips, and talk about the game. Please let us know how we can help you.
    in Game Comment by MountainMom February 24
  • Hello @cherry85 and Welcome to this King Community! I understand you suspect an "error" occurred in your game. In order for us to better understand the issue, can you provide more information? What level were you playing? On which device were you playing? Do you play on Facebook or another platform? Can you be more…
    in Error Comment by MountainMom February 24
  • Hello @parisredog and Welcome to thus Community! To get help on this level, please post a screenshot of your opening board in the following discussion: Our more experienced members will jump in to help.
    in Another ridiculous level 7290 Comment by MountainMom February 24
  • Hello @lepu. We care! Congratulations on your amazing progress in Candy Crush Saga! We are delighted you have shared your journey with us. We love recognizing the accomplishments of our CCS players! We offer unique badges for your Community profile for significant accomplishments in your CCS game. You can find all of our…
    in I finished and nobody cares Comment by MountainMom February 24
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