Comments
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Hello @Bikal🤗 A Warm Welcome to the King Community! Can you please clarify something for me? The Facebook account that was blocked - was it the old account or new account? If it was the old account, did you create the new account to replace the old one? Did you disconnect your game from your old Facebook account? Also,…
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Hello and Welcome to the King Community @GoodNew45🤗 Candy Crush Saga and all other King Saga games are free to download and play! We cannot earn money by playing the game
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Hello @dhemilly🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue with the purchases in your game! Please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have received from Google Play and tap "Report a problem" If you don’t have…
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Hi Crissy @imabearnut🤗 Thank you for replying back and explaining about the issue! ~I had sent a concern to the “contact us” link regarding losing gold bars that I used to try & pass a hard level. My game suddenly started over in which I lost those gold bars. This happened twice. I heard nothing back from anyone in regards…
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Hi @Alienscar 🤗 Hope you are well and having a great new year🎉 Thank you very much for above heads-up🙏
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Hello @babyyyblue🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game with the Candy Store! Which device are you using to play the game? How long have you been having this issue? I am assuming that you were trying to purchase extra moves at the end of the level! Did you…
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Hello @masithulelaT20🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game with the Candy Store! Which device are you using to play the game? Can you please provide more details about the issue? What is happening when you try to use your Gold Bars? Do you see a message…
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Hello @TINAT87🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Are you playing Candy Crush Saga? If so, when you said "gold bars race" - are you talking about the Candy Royale? If so, it not possible for the King team to manually enter you into the race again! I haven't experienced…
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Hello @janetlea🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue you are experiencing with the Ad videos in your game! If it is the Ads that are freezing / crashing / causing Black screen, the issue is not on your side, but the game itself! Which device are you using to play the game? Did you get a…
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Hello @liza1958🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive the rewards from one of the Chocolate Boxes! You will have to contact King Player Support team and send them a complaint about the issue. ** If you are playing the game on a computer - Facebook browser version, please use…
