Comments
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Hello @Jayden15012🤗 A Warm Welcome to the King Community! I am sorry to hear that you are experiencing an issue in your game! Do you see any error message that says "no connection" or the wheel just keeps spinning? If it is either of these issues, then, it is not you but the game itself! King games have connection issue…
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Hello @klee916🤗 A Warm Welcome to the King Community! Would you like to create a King account and save your progress to that account, so that you can remove your Facebook account? If so, can you please tell me which device you are using? Do you already have a King account or need to create one? Please reply by typing…
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Hello @Sibelcbn1208🤗 A Warm Welcome to the King Community! Are you playing Candy Crush Saga? If so, which device are you using to play the game? Are you experiencing issue with logging into the game OR to the Candy store while purchasing extra moves and boosters? Which device are you using and when did the issue start?…
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Hello and a Warm Welcome to the King Community🤗 Do you have any friends in your game? If not, having friends in the game help with receiving lives! Which device are you using to play the game? Are you logged into the game with Facebook or King account? Please reply by typing below🍫🍫
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Hello and A Warm Welcome to the King Community🤗 I am sorry to hear that you have lost your boosters and Gold bars from your game! Which device are you using to play the game? Did you reinstall the game or change the device you normally use? Did you save your game either with Facebook or King account? If so, did you make…
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Hello @Taffy_Tee🤗 A Warm Welcome to the King Community! Party Popper is the one booster I often buy in my game too! And, it is 29 Gold Bars per each booster! So, you were not cheated! It is Lollipops and Free Switch boosters that are 3 per 29 Gold Bars! Here are couple of screenshots from my game⬇️ If you have further…
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Hello @twinkel🤗 A Warm Welcome to the King Community! I am sorry to hear that you have lost your game progress! Which device are you using to play the game? Did you save your game either through Facebook or King account? Did you make sure that you are logged into the game with either of those accounts? Can you post a…
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Thank you for replying back and confirming about the device, Cindy🤗 Please follow below steps on your Kindle⬇️ Use this link. Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps Click here for more information Please let me know if you have any other questions🍫🍫
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Hello @ELENIZ🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Can you please tell me which events were those that you won, but did not receive the prize? You said it happened at least 10 times! Was it just today or has it been happening from a while? Which device are you using to…
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Hello again @LesegoK🤗 Did you delete your game App because of the Ad issue you have reported in your previous complaint? With regards to lost lives — this is the result of the reinstallation. Not just the lives, you have lost the boosters as well! The reason for this is, both lives and the boosters are stored on local…
