Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Deleted the app on my phone and reinstalled it, lost all my friends and all lives
Hello again @LesegoK🤗
Did you delete your game App because of the Ad issue you have reported in your previous complaint?
With regards to lost lives — this is the result of the reinstallation. Not just the lives, you have lost the boosters as well! The reason for this is, both lives and the boosters are stored on local memory of the device we use. Once we delete the App, all the memory pertaining to that App is also deleted!
Whereas, the Gold Bars and game progress are stored to King servers, because of which, it will be intact even after deleting App!
With regards to Friends' lists - please try to replay an old level - win or lose does not matter - now, go back to map screen and check your friends list! You should find all of them intact!
If that did not work, please reply back by typing below and let me know🍫🍫
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…