QueenB

Community Manager

Thank you for reaching out and expressing your thoughts about the recent changes in Candy Crush Saga's computer version. We understand that changes to a game you love can be frustrating, and we genuinely value your feedback as it helps us improve the game experience. The recent updates were made with the intention of…

Hello there, Thank you for reaching out with your concerns. We understand how important a smooth and enjoyable gaming experience is, and we truly appreciate your dedication to the game. We're sorry to hear that you're encountering some issues with missing features and encountering more ads for boosters. I want to assure…

Sorry to hear this is happening but it can either be an issue on Facebook side or a browser issue. Have you tried switching browsers as well? If you happen to have a Windows 10 PC, try downloading the game from the App store and play via the app instead which should be much better. You can download it from HERE and…

Hi, everyone, We wanted to apologies for any inconvenience you might be experiencing while watching Ads. We totally understand that this hiccup is causing a bit of trouble, and please know that we're fully engaged in getting it all sorted out for you! It's a bit of a puzzle that's taking us a tad longer to crack than we…

Hello Ruth and Charitta 😃 I wanted to let you both know that we have reported this to the studio who will get back to us once they have been able to look at this issue. @Charitta as Lady_Choo mentioned, we need to know which device you are playing on so we can pass on the details. Thank you for your collaboration and…

We appreciate your keen eye for detail! It seems there might have been a slight error in the Tournament pop up flow. To clear out any doubts, if you finish within the top 5 in the semifinals and claimed your rewards, then you have indeed qualify for the Team Final scheduled for this Friday 25th of August 😉 Still not sure…

🏁 Team Finals will kick of on the 25th -27th of August 💪

Well done Christine 🤩 The team Finals will start on the 25th and end on the 27th of August 👍

Correct! Your team needs to in the top 5 in each round. If you manages to beat the opposite team in the finals, you make sure the whole team gets a UFO each + the top 3 players will get their Gold Bars rewards as well 🤩

I'm not sure but I will pass on your feedback and let them know that some are enjoying these so they should keep sending it 🤩