Snow_Rider

Community Manager

Comments

  • Hi @bakermom99 ! I’m so sorry to hear that this happened. The Studio has recently released a new version, please update your game to 1.100.1.0. Also, could you please let us know which level you were on?
    in Level 5915 Comment by Snow_Rider 11:04AM
  • Hi @lynjeans I’m so sorry to hear that this happened. The Studio has recently released a new version, please update your game to 1.100.1.0. Also, could you please let us know which level you were on?
    in Level 5915 Comment by Snow_Rider 11:03AM
  • Hi @Nique1! I’m so sorry to hear that this happened. The Studio has recently released a new version, please update your game to 1.100.1.0. Also, could you please let us know which level you were on?
    in Loat of levels Comment by Snow_Rider 11:02AM
  • Aaaand here are this week’s lucky winners: @BQN537 @Racoon7 @SabrinaM Congratulations! Your Gold Bars will be added to your game soon! Would you like a chance to win too? Simply play a level and share your before-and-after screenshots showing the completed level. That’s it! Join in and you might be our next lucky winner 😉
    in Level of the Week - Win 30 Gold Bars Comment by Snow_Rider March 20
  • Hi everyone, The Studio has just released a new game version with fixes that should resolve the issue with disappearing events. Please make sure to update your game to version 5.0.0.0. Let us know how the update works for you!
    in Disappearing Events: Update Your Game to Version 5.0.0.0 Comment by Snow_Rider March 17
  • Thank you all so much for getting back to me and for sharing all the details. I know this has been going on for a while, and I completely understand how frustrating it must feel, especially after waiting so long for a fix 😔 I’ve passed all your comments and reports on to the game team so they can continue investigating…
    in Disappearing Events: Update Your Game to Version 5.0.0.0 Comment by Snow_Rider March 16
  • @rrriverarox1982 I would need your Game ID to send out Gold Bars. To find the Game ID, please check our Help Center article here
    in Level of the Week - Win 30 Gold Bars Comment by Snow_Rider March 13
  • Hi Pet Savers! 🐾 It looks like we missed last week’s announcement but we’re fixing that right now! It’s time to celebrate our 6 random winners for beating levels 🎉 Let’s give a big round of applause to: @SabrinaM @Mskimmyboo1 @rrriverarox1982 and @Racoon7 @Laflor @xBlossomx Congratulations to you all! Your Gold Bars are on…
    in Level of the Week - Win 30 Gold Bars Comment by Snow_Rider March 13
  • Congratulations on completing all the levels! I’m still on level 30 myself 😅 And yes — I’m experiencing the same issue with the pickaxes when trying to remove treasure chests 😪 Unfortunately, there aren’t any updates on this yet, but I’ll be sure to share as soon as I hear more.
    in 🌈🍀 Welcome to Lucky Clover Petopia! 🍀🌈 Comment by Snow_Rider March 13
  • Hi Diana! I’m here! 😃 I hope you’re doing well! Thank you so much for checking in on me, that’s really kind of you. I’ve shared the updates regarding the login streak, and it should be fixed now. As for the game freezes, this is one of the issues we addressed in the thread earlier. The team is doing their best to mitigate…
    in The worst part of the problems with the game at the moment isn’t the problems themselves. Comment by Snow_Rider March 13
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