I did the troubleshooting and as I feared I have lost my progress. The game is connecting to the internet but I have dropped to lvl 350 from 580 and my stardust dropped too. It would be great if your team could fix this. I am attaching the screenshots as you had suggested. Please restore my progress.
I am also facing the same issue. I am logged in from Android with my king account but from last few months I couldn't access the shop and my profile in-game. I thought further updates would solve it but to no avail. I am at lvl 580 in my Android mobile. I tried logging with the same account on my tablet and was shocked to…