Wunderbaum

Hi guys! Check this thread where the topic is being discussed: https://care.king.com/en/candy-crush-saga/has-anyone-won-the-jackpot-on-the-spinning-booster-wheel-in-candy-crush Cheers :-)

in Does Jackpot exist? Comment by Wunderbaum July 2017

Hi! I suggest you try the following steps: 1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page. 2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 3) Try the game in another browser - for instance Google Chrome or Firefox 4) Make sure you have other…

in Sugar Drop issues HTML5 Comment by Wunderbaum July 2017

Hi Ricardo! I suggest you start by checking for updates to the game on Google Play. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get…

in Game not working/opening... Comment by Wunderbaum July 2017

Hi Sharon! Boosters cannot be transferred from Facebook to mobile devices. What you purchase or win of boosters are placed on Facebook/mobile and have to be used from your computer or mobile. Cheers

in Purchased package but only the gold bars showed up and not the boosts Comment by Wunderbaum July 2017

Hi Cindy! Looks like the game was recently updated to a new format. Try clearing your browser cache and the game should work correctly again. Cheers

in I am put back to Level 1 on my laptop (FB) - I'm on the 900's level on my cell - what happened? Comment by Wunderbaum July 2017

Hi Farleigh! Is this on mobile or Facebook? If on mobile - do you have the game connected to Facebook? If yes then try playing the level there. Once completed your progress is synced back to your device and you can now continue from the next level. Cheers

in Level Stuck Comment by Wunderbaum July 2017

Hi Zukkina! I'm not sure if it's possible to install a previous version of the game on your phone but you could try and check if you have any previous version of the game available from a backup. Cheers

in Candy Crush update Comment by Wunderbaum July 2017

Hi Vanja! Have you tried playing the game on King.com? I've never had any issues after switching so it might work for you as well. I saw on another thread a step by step instruction on how to transfer your game progress to King.com: 1) Go to King.com and login then click on settings (cog wheel, top right corner of screen)…

in Can't connect candy crush to facebook Comment by Wunderbaum July 2017

Hi Alison! Try updating the game to latest version on iTunes and you should now have up to all current 2630 levels available :-) Cheers

in I have completed level 2585 (several times) but cannot get to next level even though the path to the Comment by Wunderbaum July 2017

Hi Jane! Check this thread where the level is being discussed: https://care.king.com/en/candy-crush-saga/question-58105370 Cheers

in Level 2642-Am I the only one? Comment by Wunderbaum July 2017

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