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lagoongirl67
lagoongirl67 Posts: 1 Newbie
in Support

Lost all my levels, can I retreive them or are they gone forever. Ive been playing about 2 years !

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Best Answer

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
    Answer ✓

    Hi lagoongirl67!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your new mobile, then click the blue 'Connect to Facebook' button followed by your login details and your progress will be back.

    Please also notice that you should use up your boosters on your old mobile before switching to the new one (boosters can't be saved to Facebook)

    Cheers :-)

    Flag · Helpful Sweet Love Haha

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5
    Answer ✓

    Hi lagoongirl67!

    Did you have the game connected to Facebook? If yes then all your progress will be stored there. In most cases all you will have to do then is to start the game on your new mobile, then click the blue 'Connect to Facebook' button followed by your login details and your progress will be back.

    Please also notice that you should use up your boosters on your old mobile before switching to the new one (boosters can't be saved to Facebook)

    Cheers :-)

    Flag · Helpful Sweet Love Haha

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