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my animals dont appear in award list

elly

I gain the animals by stars but they don't appear in my award list so I can not use them in next levels,please help me

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MarkHawk

Hi Elly,

Looks like there was a glitch with the animals. I have fixed the issue and you should now have them available.

Thanks and I wish you lots of fun playing Farm Heroes Saga!

Mark, Team King Care

All comments

MarkHawk

Hi there jalafian

This is a really old thread that is no longer valid. Should you however need support for your existing Animal Helpers then please get in contact with support: https://soporto.king.com/contact

jalafian

I'm having the same issue with various animals in 2019 is this thread still being monitored?

jalafian

MarkHawk said:

Hi Elly,
Looks like there was a glitch with the animals. I have fixed the issue and you should now have them available.
Thanks and I wish you lots of fun playing Farm Heroes Saga!
Mark, Team King Care

StephWig

I have trapped animals too! Please help!

MarkHawk

Hi Lbldub, I have located the Animal Helpers for you.

Lbldub

I too have locked animal helpers.

MarkHawk

Hi Aldus8888, your animal helpers are now ready for use :-)

Aldus8888

I also have several trapped animals, please help

MarkHawk

Hi,

All requests for animal helpers has been addressed. Kindly add a comment to this thread if you have trapped animal helpers and we'll help you out.

Thanks

Trine

I also have that problem with level 465 and 5ll - and it keeps me from getting the help I need from the animal companions to complete the lvl I'm at also I can't get my reward .. Help pls?

Cristi_Cubar

Hi Elly,
Looks like there was a glitch with the animals. I have fixed the issue and you should now have them available.
Thanks and I wish you lots of fun playing Farm Heroes Saga!
Mark, Team King Care

I have the same problem. What should i do?

MarkHawk

Not anymore Cayak - your animals have been released :-)

Cayak

I have this same problem in level 692...

MarkHawk

Hi Elly,

Looks like there was a glitch with the animals. I have fixed the issue and you should now have them available.

Thanks and I wish you lots of fun playing Farm Heroes Saga!

Mark, Team King Care