Farm heroes saga shows connected to facebook but I never get any messages orgold bars from friends

Stephvark

It shows I am connected to Facebook but I never get any messages from friends.Nor do I ever get any gold bars or help from friends

KingsPinn

It might due to this: https://care.king.com/en/candy-crush-saga/roadblocks-659693352 

This will answer your question about lives and tickets but as for the gold bars, I don't think there's a functionality in the game to send them to other players.