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Hi Sherri- Thanks for posting on King Care. I am sorry that you are having a few problems loading your games. Let's try and get you back on track :-)
Please could you try our troubleshooting steps here and let me know how you get on: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Have a sweet weekend!