Lost levels

Naomi_Powell

Hi i have games 'candy crush saga' 'candy crush soda' 'farm heros' 'jelly splash' i recently switched phones, and though if i signed into facebook on my oldphone all my levels would stay so i could just transfer to my new phone. Unfortunately this didnt happen, i was on level over 400 on each, have they all lost? If so i wont be planning on redoing the games all over again

Tony_Mc

Hi Naomi,

Thank you for posting this here on King Care.

I have sent you a private message visible for you in your inbox.

Kindest regards,

Tony - King Care Team

_Elsa_

Naomi, you shouldn't lose your levels if you were playing through Facebook.  Recently I bought a new phone and my levels all came back.  You have to sign back in to Facebook and they should all come back.