I had to reset my ipad to new and reload games. How do I restore my levels?

Question

Due to a software update, I had to reset my ipad to new (backed up) and reinstall all games.  Each one is starting on level 1.  Where are my gold bars and progress?

Ellen_Crowley · Answer

Hi Ellen- Thanks for posting on King Care. If you played whilst logged into the Kingdom or to Facebook then your levels, and in game items will have been saved.

Please simply log in again and you will find yourself able to continue from where you left off from :-)

Let me know if you need a hand.

Have a lovely week!

So, if I was not logged into Kingdom or Facebook, everything is lost?

Cezdiamond · Answer

Hi Ellen- Thanks for posting on King Care. If you played whilst logged into the Kingdom or to Facebook then your levels, and in game items will have been saved.

Please simply log in again and you will find yourself able to continue from where you left off from :-)

Let me know if you need a hand.

Have a lovely week!