Getting sent back to home screen?

Laura_Lentz

I played one level of Farm Heroes just fine yesterday but then my next level froze. I closed it and then tried the app 20 minutes later but kept getting sent back to the home screen while it was loading and haven't been able to open the app ever since..? I have enough storage and I've restarted my phone twice.

Wunderbaum

Hi Laura!

I suggest you start by checking for updates to the game on iTunes.

If the problem is still there then you should consider a re-install of the game:

1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost when re-installing so please take that into consideration)

2) Un-install the app

3) Reboot your phone or tablet

4) Now it's time to download the app and install it again. Find the app on iTunes and click on 'install'

5) After the game has been installed you should now be able to start it normally.

6) Don't forget to connect the game to Facebook (blue button) or Kingdom (orange button) in order to retrieve your game progress, highscores and gold bars.

Cheers