Farm hero saga keep Say internet connection and will not connect to Facebook

Matiszp2

Play Farm hero saga and keeps saying no internet connection and will not connect to Facebook but will connect to FAQ and cuctomer care

Describe your question in more detail here (at least 80 characters please)

kika131

I've had this issue for the last month!

If I now delete the app I will loose all the progress, as the last sync with Facebook was in early March 

love80

Same problem have uninstalled and reinstalled many times can't connect to Facebook tells me have wrong password

love80

Yes same here have uninstalled and reinstalled many times deleted app won't connect to Facebook I logged out but signed back in tells me wrong password and email won't

Screenshot_20231122-211547.png

let me change password

Tlady619

I am unable to open my mail for lives sent to me it doesn't let me check my mail it says connect and doesn't connect frustrating to know I have lives unable to retrieve

Tlady619

Also don't know why it says newbie if I've been here for 3 years

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2866738#Comment_2866738

Hello @love80🤗 Hearty Welcome to our Farm Community!

I am apologize for the delay in responding!! Are you still experiencing issue with the connection in your game?

If you need assistance, please post back and let me know🐣🐥

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2870440#Comment_2870440

Hello @Tlady619🤗 A Warm Welcome to our lovely Farm Community!

I am sorry to hear that you are not able to collect lives in your game!!

I just need to make sure that you are talking about Farm Heroes Saga game and not some other King Saga game😅 If it is Farm Heroes Saga, can you show me a screenshot of your Envelope? Also, the "connect" message that is popping up!

To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box.

Thanks🐣

PummyRaj

https://community.king.com/en/farm-heroes-saga/discussion/comment/2870443#Comment_2870443

Hello again @Tlady619🙋‍♀️

You are not a newbie anymore🤩

With regards to the title "newbie", until we receive certain points, players in the Community are considered as "newbies", no matter when they have joined!

If you would like to know more about the Community points, badges, etc., I can provide you some information👍️

Tlady619

Ok so now it sent me to a sign in and then said there's a connection problem to try again later but it shows my email and idk how to black it out

Marzena1234

I have the same not connecting to facebook shows no connection for over a month