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I had to reset my smartphone. I reinstalled the game and logged in with facebook. I had back my level, gold, beans but lost all boosters
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Some thing happened to me when I got a new Kindle for Mother's Day. I contacted King Care and they told me boosters do not transfer, so they are gone for good, tough luck for me. I complained and they have me 15 of each even though I'd had dozens. I hope you have better luck.