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Lost my level progress coz I had to restore my phone to factory setting

BG-3
BG-3 Posts: 2

Level 1
in Support

Hi, I lost my progress (was on 720+ level on farm hearts saga) after I had to restore my phone to factory settings. I had to install the app again and now I don't know how to go back to the level I was in. I was really enjoying the game. Please help. I don't think I used any Id to log in to the game though. 

Thanks 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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