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Lost connection

Erna
Erna Posts: 7

Level 1
in Support

I lost my connection on my game on my iPad via my Facebook.. It starts again from beginning I'm on 450 on my iPhone and Facebook on PCs. . Can you put it back on My iPad? 

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138

    Hi Erna,

    Thank you for posting this here on King Care.

    Can you please make sure to follow the same steps on your iPad for Farm Heroes Saga as indicated here https://care.king.com/en/candy-crush-saga/candy-crush-saga-1050109016 for Candy Crush Saga?

    That should resolve this too.

    Please let me know how you´re getting on. In case it didn´t work for you, then please specify the model iPad you´re using as well as the iOS version installed.

    Kindest regards,

    Tony - King Care Team 

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