Lost my progress.. help please

Teena_Penney

I got a new phone downloaded my games candy crush saga, farm hero's, and candy crush soda tried to log in & it said my email wasn't registered. I was on level 1200 in candy crush saga & can't get any of my professional back on any of my games. It's very frustrating. Please help. 

MarkHawk

Hi Teena,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Teena_Penney

Hi Mark, 

Thank you for the quick response. I found 2 user id's I'll give you both . 1817450508431104 and 816909088485246.Hopefully this will help. Thank you