Sign Up!

🔥 Hot right Now in Farm Heroes Saga 🌶
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
 🎉 A New Game is on the Horizon! Visit your Apple Store! - More info HERE

Lost my progress.. help please

Teena_Penney
Teena_Penney Posts: 2

Level 1
in Support

I got a new phone downloaded my games candy crush saga, farm hero's, and candy crush soda tried to log in & it said my email wasn't registered. I was on level 1200 in candy crush saga & can't get any of my professional back on any of my games. It's very frustrating. Please help. 

Answers

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Teena,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Teena_Penney
    Teena_Penney Posts: 2

    Level 1

    Hi Mark, 

    Thank you for the quick response. I found 2 user id's I'll give you both . 1817450508431104 and 816909088485246.Hopefully this will help. Thank you 

Hey! Would you like to give us your opinion?

Categories