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How do you get hold of King Care

DebAnne
DebAnne Posts: 2 Newbie

I have a complaint to make to King Care about Farm Heroes and have filled in the format and done the "I'm not a robot" bit and it will not send so how on earth do you actually get hold of these guys? Basically I am a regular player of this and other King games and spend money buying extra lives / gold bars etc. Today I wanted to unlock the next level of Farm Heroes so paid £3.99 for the privilege but when I clicked on "unlock for 9" it took my credits again and again and again until there were none left but still did not open the next level of the game. I am very disappointed about this as I have been a player for some time now and have never complained about other times I have been "short changed".

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi DebAnne,

    Thank you for posting this here on King Care.

    Your feedback is important to us and I appreciate it a lot that you chose our community site to do so.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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