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Hi D!va thank you for using King care
Unfortunately it is still under investigation but if you can report back with the name of the mini game you were playing then we can see if there are any updates.
Have you tried the usual though. Quitting the game (close it from the back ground too) restart your phone then restart the game.
Disconnect from the account you use to log in. Disconnect the wifi, exit the game. Restart phone. Reconnect to wifi, then open the game and log in again.