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accidentally deleted app

Sammy_Young
Sammy_Young Posts: 1

Level 1
in Support

Accidentally deleted app. Was on a higher level but when I re downloaded, my levels and data was gone. How can I get them back?

Best Answer

Answers

  • Lady_Choo
    Lady_Choo Posts: 26,326

    Hi Sammy, thank you for using King care. 

    Don't panic as the data will be saved. You just need to re connect how you did previously. Click on the cog and enter your email. This link Here has video help to connect :)

  • Lady_Choo
    Lady_Choo Posts: 26,326

    Hi Sammy. Apologies if this comes through twice, the first isn't showing. 

    You just need to reconnect to your account, whether it was via Facebook or the Kingdom. I have a link Here which will show you how to do just that :)

  • Lady_Choo
    Lady_Choo Posts: 26,326
    edited January 2018 Answer ✓

    Hi Sammy, you just need to connect however you previously did, whether its via email for the Kingdom or via Facebook :)

    Connecting to Facebook

    Connecting to the Kingdom

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