iPad crashed

Cathy_Kimpton

lost 4 Year’s of progress. Levels, coins booster beans. Ouch. Last year your care center restored nearly everything. Can you help?  What can be done to prevent losing progress? Thanks

Lady_Choo

Hi Cathy, don't panic

How are you playing? Were you connected to the Kingdom or Facebook as either of those is the best and easiest way to go. If so, have a look at this link, it sounds like you just need to reconnect and you will get levels, beans and gold back. But not boosters sadly as they are saved to your ipad not the game itself. (Unless you bought them with gold and then they would show on your account)

https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1

if you weren't playing connected to any of those, let me know and I will pass you to one of the King care team who can restore it