No active friends showing

I play on my laptop. When I sign into Farm Heroes Saga it shows friends to send lives to, but my friends list is blank when I request lives. Been 2 days like that now.

Answers

  • Chicken_SlayerChicken_Slayer Posts: 7,245 Superstar
    edited April 13

    Hi Lori, have you tried cleaning cache and cookies? 

    https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

    Also in light of the recent fb storm, you haven’t turned permissions off have you? To readd them you would need to remove the app then readd it :)

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber, Superstar, all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • Chicken_SlayerChicken_Slayer Posts: 7,245 Superstar
    edited April 13

    You won’t lose levels  even on phones or tablets but you would lose saved boosters... as long as you've previously connected to Facebook or the kingdom it would be restored when you reinstall and reconnect. But you are playing on a browser so it would remember. Have you tried gameroom if you have windows 10? Not sure about previous versions. 

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber, Superstar, all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • Chicken_SlayerChicken_Slayer Posts: 7,245 Superstar

    Can you get hubby to post on here too? The more with the issue the more notice they take ;) 

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber, Superstar, all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • Thank you so much. Uninstalled and then reinstalled. It had said expired. Up and running again. Lost nothing and active friends are back up. Your awesome !! Thanks again for taking the time to help me out. 

  • Hi Lori, have you tried cleaning cache and cookies? 

    https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

    Also in light of the recent fb storm, you haven’t turned permissions off have you? To readd them you would need to remove the app then readd it :)

    I've tried cleaning, still the same. I haven't changed anything. If I remove the app and reinstall, will I lose the levels I've completed. My husband has the same issues with his. :(
  • Chicken_SlayerChicken_Slayer Posts: 7,245 Superstar

    You are very welcome! Glad you’re back properly, happy farming :D 

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber, Superstar, all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
  • Bonjour, sur mon ordinateur je ne peux plus demander de vies ni demander de l'aide pour débloquer certaines niveaux. J'ai essayé plusieurs navigateur et rien n'y fait. Nous sommes 2 à jouer et à avoir le même problème. Comment faire ? Merci de votre aide.

  • Chicken_SlayerChicken_Slayer Posts: 7,245 Superstar

    Bonjour Henri, je suis désolé que vous ayez des problèmes. Pourriez-vous essayer le dépannage dans ce lien s'il vous plaît

    https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

    Si cela ne vous aide pas, nous ne parlons que l'anglais sur ce forum, pourriez-vous aller sur le site officiel et les contacter de cette façon.

    http://farmheroessaga.com/help/

    Merci :)

    I am Chicken Slayer.  Farm Heroes addict slaying Chickens since 2013. Wife, Mother, Blogger, Youtuber, Superstar, all while endlessly trying to defeat an evil raccoon or the children. Younger versions of their dad and I. We have no chance. 
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