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Games take a very long time to load

Marcie-2

All king games are taking long to load PC and IPad

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Lady_Choo

@Marcie-2 you are very welcome, that is what we are here for! There won't be any updates before next week at the earliest as King are doing some big king things meaning the studios won't be around to fix glitches.
At least it looks like you can ignore it for now anyway

Xarly

Hi Marcie,

We're not aware of any performance issues on our side so I suggest you improve the performance of your devices (cleaning storage and freeing RAM usually works well for me). If after improving your devices you still have issues with our games, please come back: we'll be happy to help!

Cheers,

Xarly

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Lady_Choo

Marcie-2

I just checked and there is a button that says OPEN, so I guess I'm up-to-date. I want to thank you for spending so much time with me. SO................ Thank You

Lady_Choo

You need to go to the app store on your ipad and check for updates, and if there is one waiting, click install

Because if there were any errors this should fix them

Marcie-2

I don't know about updating ............. I play through Facebook and take what ever I get. It's not a big deal, at least I don't have to do an extra click on anything.

Lady_Choo

Have you checked for an update? Auto update doesn't always do it annoyingly.

Marcie-2

I only get that on my IPad. It doesn't happen when I play on my PC

Lady_Choo

Aha I see what you mean, you're not the first poster either. Are you on ios still and is it the same on pc? I am going to tag @MarkHawk as he is looking into it

Marcie-2

It looks like some one took a magenta colored marker and scribbled it out lol

Lady_Choo

Hi @Marcie-2 glad that you sorted the loading problem

I haven't seen the suns, have they changed? I really ought to look but I play mostly on pc and that doesn't get the fun stuff lol.

Marcie-2

Possibly in another thread I posted deleting other apps that I don't use sped up the loading, it was up to 60 seconds, but now it's about 10-15. I'm happy.

sidebar, are the graphic techs on vacation? LOVE the editing on collecting Suns .

Irenejd

I have had the same problem forever. I am a techie and I have cleaned my cache, deleted cookies, and my RAM is pretty darned clean. I timed it today and it was over 30 seconds. It's disappointing. It's the am on my PC, my iPad, and my laptop.

Marcie-2

Hi Marcie,
We're not aware of any performance issues on our side so I suggest you improve the performance of your devices (cleaning storage and freeing RAM usually works well for me). If after improving your devices you still have issues with our games, please come back: we'll be happy to help!
Cheers,
Xarly

I have plenty of RAM and regularly run software for cleanup. Farm in the worst taking 30 seconds to load. If it's my devices, why is this the only game I have an issue with. Candy Crush takes longer than it should, but nothing compared to Farm. I know 30 seconds out of my life isn't a long time, but its new, I used to click a game and "snap" that page was there.

Xarly

Hi Marcie,

Cheers,

Xarly