Game freezing

Angela_Wilkin

My game keeps on freezing and costing me lives which i have paid for. Very frustrating. 

Lady_Choo

Hi Angela, thanks for posting .I am sorry you are having issues, can you have a look at this troubleshooting, have a go at doing what it suggests and if it doesn't help, let me know

https://care.king.com/en/candy-crush-jelly-saga/cant-get-your-games-to-load-on-windows-10-check-this-out