Why does it keep stealing my gold bars on Farm heroe saga?

Carlenawolf67

Can you give my back my gold bars that farm heroes saga is keep on taking from me?  It keeps on disappearing on me and i had 27 gold bars this time and went to purchase 5extra moves and it said that the purchase didn’t go through but ended up having only 8bars left even though it said it didn’t go through and didn’t give me my 5 extra moves.  So please fix this and give me all my gold back that it keeps stealing from me.

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Lady_Choo

Hi Carlenawolf67, sorry for the issue. Sometimes if signal is bad or there is a bad connection between the servers, or even an issue on your phone itself it can not behave. I need to give you a link as in order to look into your account, it requires sensitive data that is not suitable for a public forum. 

If you follow this link here, you can find the contact link towards the bottom. They will be able to help you