Lost all my progress adter reinstall

Carlos_Oliveira_2

My game didnt run on my tablet (asus zen 8) so i tryid to reinstall the game , sadly i lost all the levels that i passed on the last year and half , inwas about on the 15xx (1500ish). Today my son helped me create a facebook sso i can track better.the levels but dont know why the google play account doesnt save the game :S can you help me please ? Thanks for your support ! 

Lady_Choo

Good evening Carlos, thank you for posting

Have a look at this article, if nothing works, there is a contact link towards the bottom. Make sure you choose gameplay/lost progress to get through to the correct department

https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep