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Is it possible to update account information on Farm heroes Saga?
Curtis_Williams
Posts: 1
Level 1
in Support
I am asking on behalf of my mom on this question. She wasn't on facebook when she first began playuing the game, she made an account on facebook so she could move the game from her old mobile phone, to her neww mobile phone. She is about to upgrade her phone again and is now wondering, since she now has a facebook account, if she can update the game to recognize her facebook, rather than the old one made for the purpose of moving her account?
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Answers
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Hi @Curtis_Williams welcome to the community
On mum's old phone am I correct in understanding that the account she was logged onto was an old facebook account? Not one she currently uses?0 -
Have a look at this link here
https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back#latest
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I've been playing Farm Heroes Saga for a long time I'm on level 620 but on Facebook it says I'm on level 460 how do I get back to my other level0
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Hi @shannon_4422 welcome to the community
When you said you are on a different level, are you playing on a phone or tablet on the higher level?
If so screenshot it... (vol down and power button at the same time) and then connect to Facebook on your phone, it should in theory sync up. I assume you have been playing offline? If it doesn't, I will give you a contact email to contact the team to get it done properly, but as long as you haven't been signed into anywhere else like the Kingdom, it should work 0
