Not opening on ipad

Banshee

I am attempting to play and for the past 2 days the app is not opening? Shows loading and the border of the screen looks like yellow gingham but nothing happens. 

picky_carol

Same thing happened to me,make sure you save your game levels,I saved mine on my email,then you can delete the game n reinstall.I just d I d this yesterday n it worked.Make sure you save your level first.

Banshee

But I can’t even open the app so how do I know if my game levels are saved?

picky_carol

I got on the farm hero's saga web site,clicked on a couple different icons until I found the right one,it told me to open a new account,when I tried,it said I already had an account,,then it guided me to reinstall without looking my levels.