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How do I change my name and profile picture in Farm Heroes Saga?

amandalacombe
amandalacombe Posts: 2

Level 1
edited March 2019 in Support
I want to change my name and my profile pict

Best Answers

  • mysticalmysty
    mysticalmysty Posts: 30,435
    Answer ✓
    Hi @amandalacombe Do you want to change you name/profile for your games or for the community account  ?
  • PummyRaj
    PummyRaj Posts: 44,156
    Answer ✓
    Hello @amandalacombe,

    A Warm Welcome to the King Community, where your fellow players can help you with Questions & Suggestions with any King Games you play :)

    Like @mysticalmysty asked, on which account you would like to change your name?  There are many accounts and different ways to change the "User" name.  Please explain and clarify so that we can offer more help!

    **  TO Write back, please tap on "Type your Comment" box located below. 

    Looking forward to assist you. Have a nice day/evening :+1:

Answers

  • mysticalmysty
    mysticalmysty Posts: 30,435
    Answer ✓
    Hi @amandalacombe Do you want to change you name/profile for your games or for the community account  ?
  • PummyRaj
    PummyRaj Posts: 44,156
    Answer ✓
    Hello @amandalacombe,

    A Warm Welcome to the King Community, where your fellow players can help you with Questions & Suggestions with any King Games you play :)

    Like @mysticalmysty asked, on which account you would like to change your name?  There are many accounts and different ways to change the "User" name.  Please explain and clarify so that we can offer more help!

    **  TO Write back, please tap on "Type your Comment" box located below. 

    Looking forward to assist you. Have a nice day/evening :+1:
  • PummyRaj
    PummyRaj Posts: 44,156
    Hello again @amandalacombe,

    Thank you for "Editing" your Question and clarifying us :+1: 

    Now to answer you --  Go to  https://king.com/games  --->  Click on "Settings" in the top right side of the page  --->  You will see your Profile picture you have right now & your name  --->  Click on that picture and you will see options for changing it to another Avatar or to a picture that is saved on your system (by uploading it)  --->  You might have to SAVE the changes.

    ** If you need any other clarifications, please post back by tapping on "Type your Comment" box located below =)

    All the Best & Have a nice day/evening!
  • MinhMinh
    MinhMinh Posts: 2

    Level 1
    When I change avtat, it always “ no connection “
  • PummyRaj
    PummyRaj Posts: 44,156
    Hello @MinhMinh, Hearty Welcome to the Farm Heroes section of our friendly King Community :) 

    Are you playing the game through King.Com?
  • MinhMinh
    MinhMinh Posts: 2

    Level 1
    I play by App in Iphone :( otherwise i also cant log in king.com; the network doesnt respond ( avail in community.king.com)
  • PummyRaj
    PummyRaj Posts: 44,156
    edited August 2019
    Hello @MinhMinh, Hope you are having a nice day :) 

    By any chance, did you try to log in on a PC -- laptop or desktop?  I am asking this because, there could be an issue with your phone and hence, it might help if you try on another mobile device OR a PC!!

    Talk to you soon!  Have a nice day/evening!

    P.S: After seeing your message, I tried to change my profile pic and I didn't have issue.  So, the no issues with King website :+1:
  • QueenB
    QueenB Posts: 15,451
    @MinhMinh Try the following on your Apple device: 

    - Disconnect the game from Facebook (if connected).
    - Delete Facebook App if you have it installed.
    - Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
    - Restart the device and try connecting the game back to Facebook so your progress can sync.

Hey! Would you like to give us your opinion?

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