The game doesn't work on my mobile phone (Android) at all. What's wrong?

Ritvalansineva

It stopped working some time yesterday. I don't want to reinstall it because then I would lose all the boosters. Help! I 1002073636 (Works on the laptop)

QueenB

Thank you guys for bringing this up to our attention. 

The Studio are currently looking closely into this, to determine what can be done to help you get back on track.  Feedback such as yours is a great help and we appreciate you taking the time to let us know.

If any more information is needed, we’ll reach out to you again. 

If you’re unable to enjoy the game until the fix is in place, I’d encourage you to explore our other games in the meantime, where you can get some great fun challenges while you wait!  

Thank you for your patience while we look in to this 😉

pink_duck

yep, i've installed again and I've lost everything

salrio

Same my game stopped yesterday I had no help from support they just directed me here. I have plenty of space  plz help

Gerard_Broekhoff

Here also, after the game no longer wanted to start, I re-installed it.  Everything works again, but unfortunately I have lost around 80 boosters.  I hope they will come and that I have not lost them forever.
my user id is 1896783543

pink_duck

This is not fair and I am very, very disappointed. I am sorry I've spent so much time to play a game who actually rubbed me.

elainedoherty37

My game wouldn't load for 24 hours. 

QueenB

Thank you guys for bringing this up to our attention. 

The Studio are currently looking closely into this, to determine what can be done to help you get back on track.  Feedback such as yours is a great help and we appreciate you taking the time to let us know.

If any more information is needed, we’ll reach out to you again. 

If you’re unable to enjoy the game until the fix is in place, I’d encourage you to explore our other games in the meantime, where you can get some great fun challenges while you wait!  

Thank you for your patience while we look in to this 😉

pink_duck

Hey QueenB, thanks for your help!