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My piggy bank says I’m at level four but it still says I can only collect twenty five gold bars at r

magnoliarose
magnoliarose Posts: 11

Level 2

Answers

  • bearwithme
    bearwithme Posts: 16,666
    Hello @magnoliarose - I'm glad you have joined our community.  When you say you are at level four, I assume that you have already bought 3 piggy banks (with their beautiful purple color and increasing decorations).  It will let you cash out the bank at 25 bars but if you continue to win levels you should be able to get to the maximum amount of 30 gold bars and then you can buy the piggy bank and get the gold bars. If you win a level and it still only says 25 gold bars, then can you please take a screen shot showing the level and the piggy at 25 bars, then go to the next level and take a screen shot showing you completed the level and that the bank is still only at 25 gold bars and I will be able to proceed to report it to the Community Manager/Moderator.
    Please tag me when you respond (@bearwithme) so I will be notified you have replied and I can respond to you in a timely manner. 
  • magnoliarose
    magnoliarose Posts: 11

    Level 2

    I’m still winning levels and have bought the piggy bank multiple times but it always stops at twenty five gold bars not thirty like it says. I think it’s a bug or glitch, any help would be appreciated. Thank you
  • bearwithme
    bearwithme Posts: 16,666
    It sounds like a glitch - hopefully they are not testing a further reduction of gold bars in the piggy bank.  Can you take a screenshot of the piggy when it shows he's full at 25 bars?  I want to get you the necessary help, but a screenshot would really be helpful.  Thank you.
  • magnoliarose
    magnoliarose Posts: 11

    Level 2

    I’m stuck on a level right now, I’ll post when I get twenty five gold bars
  • magnoliarose
    magnoliarose Posts: 11

    Level 2

    This is the pic I will post two
  • magnoliarose
    magnoliarose Posts: 11

    Level 2

    It still throws the gold bars away when it reaches twenty five. Any help is appreciated 🤗
  • bearwithme
    bearwithme Posts: 16,666
    Your picture actually shows your piggy bank now at level 5.  I am checking with a fellow superstar and will let you know whether 25 gold bars is now the maximum your piggy bank can hold.
  • magnoliarose
    magnoliarose Posts: 11

    Level 2

    This says I should collect thirty bars of gold.
  • bearwithme
    bearwithme Posts: 16,666
    Thank you for the screenshot - you may be part of a test group, but we are looking into the problem.  I am tagging the Community Manager to provide additional assistance.  @QueenB, can you please help shed some light on this issue?  Thank you!
  • PummyRaj
    PummyRaj Posts: 43,672
    Hello again @magnoliarose and @bearwithme, hope you both are having a nice day 🤗

    Rose, I hope you are following the thread that you have posted in Farm Heroes Category with same Question =)   Here is the link for your reference  https://community.king.com/en/farm-heroes-saga/discussion/261365/piggy-bank#latest

    Liz, QueenB has informed in above thread that the Purple Number next to the Piggy Bank does not add any value or affect the game in any way.  She found out from the Studio that, it is just a number for the player to brag what level their Piggy is :o  :o 

    Since this Question actually belongs to Farm Heroes and there was already a thread created there, I will close this post considering it as "Duplicate Post".

    Hope this makes sense @magnoliarose!  Please post back if you have questions in the link I have added above.  

    Have a wonderful rest of the day & great weekend to both of you 🤗
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