Honeypot prizes freezing game

addichris

My game is stuck on the second honeypot prize screen with no way to click out of it. How do I fix this? The app is fully updated and I’ve exited and closed app multiple times for over a day now. Please help! 

firebombmarkus

Hi @addichris and welcome to our adorable Community 😊 I think you are referring to Farm Heroes Saga and this section is exclusively for Candy Crush Saga. There is a separate section for Farm Heroes Saga and you can reach it on the link below.

https://community.king.com/en/farm-heroes-saga

However, you don't have to make a new post as we will move this one to a proper section.

As for your issue, can you please tell me which device and OS are you using for playing this game?

addichris

I’m playing on an iPhone. The game is up to date. And it’s frozen again on the honeypot prizes. 

firebombmarkus

Hi, again @addichris I will ask you to follow the troubleshooting steps on the link below and see if it helps.

https://community.king.com/en/blog/discussion/246638/is-your-game-crashing-on-an-ios-device

Please note that the last resort is always reinstalling the game but if you do so you will lose all the boosters as they are saved on your device's memory.