Hello new user

unicrn46

Hello I ordered the 59.99 bundle and my phone crashed. I had to uninstall and reinstall. I got charged but never received the items. who do I contact ? 

QueenB

Sorry to hear about this but we don't handle purchases in the Community. Not to worry as I will guide you through to Support. 

Contact our Player Support team here.

Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

Include your Game ID on the message - This link will help you find it.

Note! It can take up to 72h before receiving a reply.

Hope this helps