the game opens but does not load

luvime

I have the same problem for several days. The game opens but does not load. I've checked in other games and the problem is in Farm Heroes Saga and Pet Recue Saga

QueenB

Hi @luvime!

Do you happen to play on mobile or PC and if PC, do you have the new version, the HTML5 version or Flash? 

QueenB

Hi @luvime!

Do you happen to play on mobile or PC and if PC, do you have the new version, the HTML5 version or Flash? 

luvime

PC access and adobe flash version is up to date

QueenB

Great!

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in a supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps