The Games a frozen, The game always appears like this, I have Crome and the latest Flash Player

sonie

QueenB

Hi @sonie,  welcome to our Community

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in a supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

sonie

Thanks, yesterday I deleted the cache and the browser data, today again, but it does not work.

sonie

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We have now tried (my husband (IT) and me) with different browsers and different computers, it keeps coming back, I should normally switch to level 1241.